Professional Currency Exchange for Digital Nomads

1. Service Agreement

By using NomadExchange Pro services, you agree to these terms and conditions. Our currency exchange services are provided subject to regulatory compliance and availability in your jurisdiction.

2. Exchange Services

We provide foreign currency exchange services at competitive market rates. All rates are subject to market conditions and may fluctuate. Transactions are processed during business hours and may take 1-3 business days depending on the currency pair and destination.

3. Fees and Charges

Our fees are transparent and disclosed upfront. We charge a small spread on the interbank rate rather than hidden commission fees. Additional charges may apply for expedited transactions or special services.

4. Account Security

You are responsible for maintaining the security of your account credentials. We employ bank-grade security measures but require your cooperation in following security best practices.

5. Risk Disclosure

Currency exchange involves inherent risks due to market volatility. Past performance does not guarantee future results. We recommend consulting with financial advisors for large transactions.

6. Limitation of Liability

Our liability is limited to the direct costs of the transaction. We are not liable for market movements, delays due to banking systems, or indirect damages.

7. Dispute Resolution

Disputes are resolved through binding arbitration in New York State. We maintain comprehensive insurance and regulatory oversight for customer protection.

Last updated: January 15, 2024

1. Information Collection

We collect personal information necessary to provide currency exchange services, including name, contact details, financial information, and transaction history. All data collection is done with explicit consent and for legitimate business purposes.

2. Data Usage

Your information is used to process transactions, verify identity, comply with regulatory requirements, and provide customer support. We may also use anonymized data for service improvements and risk management.

3. Data Protection

We employ industry-standard encryption, secure servers, and strict access controls. Personal data is stored securely and protected against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Sharing

We do not sell personal information. Limited data may be shared with banking partners for transaction processing, regulatory authorities as required by law, and service providers under strict confidentiality agreements.

5. Your Rights (GDPR)

You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may also withdraw consent at any time. Contact our Data Protection Officer at [email protected] for any requests.

6. Cookies and Tracking

We use essential cookies for website functionality, analytics cookies to improve user experience, and marketing cookies for targeted advertising (with consent). You can control cookie preferences in your browser settings.

7. Data Retention

Personal data is retained only as long as necessary for the purposes collected or as required by law. Transaction records are typically kept for 7 years for regulatory compliance.

8. International Transfers

Data may be transferred internationally with appropriate safeguards including adequacy decisions, standard contractual clauses, or binding corporate rules to ensure equivalent protection.

Last updated: January 15, 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and enabling essential website functions.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies.

• • Session management and security
• • Form submission and validation
• • Load balancing and performance
• • Fraud prevention and security

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

• • Google Analytics for usage statistics
• • Page performance monitoring
• • User journey analysis
• • A/B testing and optimization

Marketing Cookies (Optional)

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an advertisement.

• • Personalized advertising
• • Social media integration
• • Conversion tracking
• • Retargeting campaigns

Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• • Language and region preferences
• • User interface customization
• • Saved calculator settings
• • Chat support functionality

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• • Use our cookie preference center (appears on first visit)
• • Adjust your browser settings to block or delete cookies
• • Use browser plugins to manage tracking
• • Contact us to discuss specific privacy needs

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third party's website for more information.

Last updated: January 15, 2024

Digital Millennium Copyright Act Policy

NomadExchange Pro respects the intellectual property rights of others and expects users of our services to do the same. This policy outlines our procedures for addressing claims of copyright infringement.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

Required Information:

1. A physical or electronic signature of the copyright owner or authorized representative
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material claimed to be infringing and information sufficient to locate the material
4. Your contact information including address, telephone number, and email address
5. A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
6. A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated Agent Contact Information:

DMCA Agent: Legal Department
Email: [email protected]
Address: 247 Park Avenue, New York, NY 10017, USA
Phone: +1 (212) 555-0847

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notification containing:

1. Your physical or electronic signature
2. Identification of the material and its location before removal
3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
4. Your name, address, telephone number, and consent to jurisdiction

Repeat Infringer Policy

We will terminate access for users who are determined to be repeat infringers of copyright.

Response Time

We will respond to valid DMCA notices within 24-48 hours and take appropriate action including content removal if necessary.

Last updated: January 15, 2024

General Data Protection Regulation (GDPR) Compliance

NomadExchange Pro is committed to protecting your personal data and privacy in accordance with the General Data Protection Regulation (EU) 2016/679.

Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and optional services
• Contract: To provide currency exchange services
• Legal Obligation: For KYC/AML compliance and regulatory reporting
• Legitimate Interest: For fraud prevention and risk management

Data Subject Rights

Under GDPR, you have the following rights:

Right to Information

You have the right to know how your personal data is being processed, including the purposes, legal basis, and retention periods.

Right of Access

You can request a copy of all personal data we hold about you. We will provide this within one month of your request.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances, subject to legal retention requirements.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You can request your data in a machine-readable format to transfer to another service provider.

Right to Object

You can object to processing based on legitimate interests, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

Data Protection Officer

Contact: [email protected]
Response Time: Within 30 days
Languages: English, Spanish, French, German

Data Processing Activities

Activity	Legal Basis	Retention
Transaction Processing	Contract	7 years
Marketing Communications	Consent	Until withdrawal
KYC/AML Compliance	Legal Obligation	5-10 years

International Transfers

When we transfer data outside the EU, we use appropriate safeguards such as:

• • European Commission adequacy decisions
• • Standard Contractual Clauses (SCCs)
• • Binding Corporate Rules (BCRs)
• • Certification schemes and codes of conduct

Data Security Measures

• • End-to-end encryption for all data transmission
• • Regular security audits and penetration testing
• • Multi-factor authentication for all accounts
• • Regular staff training on data protection
• • Incident response plan with 72-hour breach notification

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

Last updated: January 15, 2024